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Susan Dodds

Client Delivery Director

Susan Dodds is a results-driven business and consulting leader who brings over 20 years of experience in marketing, digital, operations, communications, process redesign and programmatic initiatives to help clients build for scale.  Her work ranges from strategic design to process-oriented execution, and spans financial services, tech, media & entertainment, retail and public sector industries.  At The Spur Group, she is responsible for guiding clients on the right path and leading teams to drive successful outcomes with a customer-centric focus. 

Susan’s expertise includes: 

  • Digital marketing 
  • Sales enablement and readiness 
  • Product launches 
  • Change management 
  • Business process transformation 

Susan believes in providing and seeking opportunities where it may not be obvious and is a challenger of the status quo.  As a former tutor and mentor for at-risk youth, she has worked hard to help others see their potential and achieve their best.  This drive translates into her client work where she excels at uncovering operational inefficiencies, identifying gaps and building recommendations and programs for greater business impact. Along the same lines, Susan believes businesses play a big role in enabling social change. They must evolve to meet the demands of the market, customers and employees to succeed. 

Susan graduated with a Bachelors in Marketing from Ithaca College and holds an MBA and MSIT from the University of Denver.