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Is a managed service right for you?

Let’s face it, managed services are now the norm for vendors and IT enterprises. You hear about it at business conferences, on LinkedIn, and especially from your clients. But why? What is so fantastic about this practice that’s made its way into our business lexicon?
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How To Ensure A Managed Service Is Adding Value

The earlier installations of this series discussed how to successfully establish and run your managed service. This final post takes a look at how managed services add value to your business, as well as how they can be improved, and why Spur is an excellent choice to run your managed service.
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How Do You Know If Your Managed Service Is Working?

In parts one and two of our series, we discussed keys to unlocking the potential of a managed service. In this blog we discuss the importance of defining service level agreements (SLAs) and key performance indicators (KPIs) within the defined and agreed upon scope.
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Keys to unlocking managed services

In the previous blog, we discussed some of the great things that managed services can do for your business. But if you get it wrong, your team runs the risk of getting burnt out, of having diminished quality of work, and worse, being unhappy. Here are 3 keys to having a successful managed service:
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